Refunds & Returns Policy
Effective Date: May 2, 2024
At Bayou Magic Mobile Detailing, we strive to provide our customers with high-quality mobile detailing services. However, we understand that there may be circumstances where you need to return or seek a refund for our services. This Refunds & Returns Policy outlines our procedures, conditions, and timeframes for returns and refunds.
1. Returns
We do not accept returns for services rendered, as our services are intangible and cannot be physically returned. However, if you are dissatisfied with the quality of our services, please contact us within 3 days of the service date, and we will make reasonable efforts to address your concerns.
2. Refunds
Refunds may be issued in the following circumstances:
Unsatisfactory Service: If you are not satisfied with the quality of our services, please contact us within 3 days of the service date to request a refund. Refunds will be issued at our discretion, and the amount refunded will be based on the extent of the dissatisfaction and the circumstances of the service.
3. Initiation of Returns and Refunds
To initiate a return or request a refund, please contact us at bayoumagicdetailing@gmail.com or 337-223-4515. Please provide your name, contact information, service date, and details of the reason for the return or refund request. We may require additional information or documentation to process your request.
4. Fees and Costs
There are no fees or costs associated with initiating a return or refund request. However, any expenses incurred for additional services or products requested beyond the original service scope will not be eligible for refund.
5. Specific Product Requirements
As our services are tailored to individual vehicles, there are no specific product requirements for returns or refunds. However, we may request photographic evidence or other documentation to assess the nature of the service provided and the reason for the return or refund request.
6. Contact Information
If you have any questions or concerns about our Refunds & Returns Policy, please contact us at bayoumagicdetailing@gmail.com or 337-223-4515. Our customer support team is available to assist you.
7. Changes to Policy
We reserve the right to update or revise this Refunds & Returns Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for updates.
By using the Bayou Magic Mobile Detailing website or services, you acknowledge that you have read, understood, and agree to be bound by this Refunds & Returns Policy.